Refund Policy
Thank you for choosing our service. We are committed to delivering high-quality services to meet your needs. However, if you are not satisfied with our services, we offer the following refund policy to ensure your peace of mind.
1. Eligibility for Refunds
Refunds may be issued under the following circumstances:
- The service was not delivered as described in the agreement.
- The service was not completed within the agreed-upon timeframe (if applicable).
- You have submitted a refund request within 3 days of service completion.
2. Non-Refundable Situations
Refunds will not be provided in the following cases:
- If the client has already approved and accepted the completed work.
- If the client changes their mind or no longer requires the service after work has begun.
- If the service was delayed due to circumstances beyond our control (e.g., client-provided information was late or incomplete).
- If the service was canceled after the work has already started.
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact us within 3 days of service completion.
- Provide your name, order number, and a detailed explanation of why you are requesting a refund.
- We will review your request and respond within 3-4 business days.
4. Partial Refunds
In some cases, a partial refund may be issued if:
- Only a portion of the service was completed.
- The client is partially satisfied with the work but requests a refund for the unsatisfactory portion.
5. Satisfaction Guarantee
We strive to ensure your satisfaction. If you are unhappy with the service provided:
- We may offer to revise or redo the work at no additional cost, depending on the situation.
- If a resolution cannot be reached, a refund may be issued based on the work completed.
6. Cancellation Policy
- If you cancel a service before work has begun, you may be eligible for a full refund.
- If you cancel after work has started, a partial refund may be issued based on the amount of work completed.
7. Processing Refunds
- Approved refunds will be processed within 7-14 business days.
- Refunds will be issued to the original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.
8. Disputes
If you are dissatisfied with the outcome of your refund request, please contact us. We are committed to resolving any issues fairly and promptly.
9. Contact Us
If you have any questions about our Refund Policy, please contact us.